Effective Date: March 26,2025

Welcome to Desiredem. These Terms and Conditions govern your use of our website and your purchase of any products offered. By accessing this site, you agree to comply with these terms. If you do not agree, please do not use this website.

1. ELIGIBILITY

Access to and use of the Desiredem website constitutes a binding legal agreement between you and Desiredem. By using our website, you represent and warrant that you are of legal age in your jurisdiction, have the authority to enter into these Terms, and agree to abide by them in full. You must be at least 18 years old (or the legal age of majority in your jurisdiction) to access or make purchases on this site.

2. PRODUCT USE DISCLAIMER

Desiredem products are intended strictly for personal, consensual adult use. By purchasing from DesireDem, you accept full responsibility for the use and outcomes of any product. We are not liable for injuries, discomfort, allergic reactions, or damages resulting from misuse, abuse, or failure to follow manufacturer instructions. All product content and information on this site is for informational purposes only and should not be considered medical advice. Consult a healthcare professional if you have concerns.

3. PRIVACY

We take your privacy seriously. All orders are shipped in plain, unbranded packaging. Your personal information is protected under our [Privacy Policy] and never sold or shared without your consent.

4. ORDER ACCEPTANCE & LIMITATIONS

All orders are subject to acceptance and availability. We reserve the right to cancel, limit, or refuse any order at our sole discretion, especially in the case of suspected fraud, misuse, or violation of these terms.

5. PRICING & PRODUCT INFORMATION

We strive to ensure accuracy in product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to correct any inaccuracies without prior notice, including after an order has been placed.

6. SECURED PAYMENTS

All payment transactions on the Desiredem platform are processed securely through Stripe, a globally trusted third-party payment service provider. Stripe complies with the highest industry standards for data security, including PCI-DSS (Payment Card Industry Data Security Standard) compliance.
Desiredem does not store or directly process any credit card or payment data. All sensitive payment information is transmitted directly to Stripe using secure encryption protocols.

By making a purchase on our website, you agree to Stripe’s Terms of Service and Privacy Policy, which govern the handling of your payment data. DesireDem is not responsible for any errors, disputes, or liabilities arising from the use of Stripe’s services. If you have any questions related to billing, please contact us at support@desiredem.com.

7. INTELLECTUAL PROPERTY

All content and materials provided through this site — including, but not limited to, text, graphics, logos, icons, images, product descriptions, and software — are the exclusive property of Desiredem or its affiliates and partners and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-transferable, non-exclusive, revocable license to access and use the site and its content for your personal, non-commercial use only. This license does not include any right to reproduce, copy, modify, sell, or otherwise exploit the content for any commercial purpose without our prior written consent. Any unauthorized use of the content or the site may violate intellectual property laws and is strictly prohibited. DesireDem reserves all rights not expressly granted herein.

8. LIMITATION OF LIABILITY

This website and its contents are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Desiredem makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the site will be free from errors, viruses, or other harmful components, or that it will be available without interruption. You agree that your use of this site is at your sole risk. Desiredem shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages of any kind resulting from your use of this site or any of our products, including but not limited to loss of data,
business interruption, or personal injury, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, Desiredem disclaims all liability arising from your use of or reliance on the information provided through the website. You are solely responsible for evaluating the accuracy, completeness, and usefulness of all information and products provided.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Desiredem, its affiliates, partners, officers, directors, employees, and agents from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: – your use or misuse of the site or its content; – your violation of these Terms; – your violation of any applicable laws or regulations; – any content or material that you submit, post, transmit, or otherwise make available through the site; – or your infringement of any rights of another person or entity, including but not limited to intellectual property rights. This indemnification obligation will survive the termination or expiration of these Terms and your use of the website or services.

10.MODIFICATIONS TO TERMS

We may update these Terms and Conditions at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

11.GOVERNING LAW

These terms are governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico. Any disputes will be resolved under those laws.

12.CONTACT
If you have questions about these terms, please contact us at: support@desiredem.com

12. DISPUTE RESOLUTION & ARBITRATION

In the interest of resolving disputes efficiently and fairly, you and Desiredem agree that any controversy, claim, or dispute arising out of or relating to these Terms or your use of the website shall be settled through final and binding arbitration rather than in a court of law.

Arbitration will be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), and governed by the Federal Arbitration Act. The arbitration shall take place in the Commonwealth of Puerto Rico unless both parties agree otherwise. The arbitrator shall be empowered to grant any relief that a court of competent jurisdiction could award under applicable law, including injunctive and declaratory relief.

Exceptions

This arbitration agreement does not preclude either party from:

• Bringing an individual claim in small claims court,
• Seeking temporary injunctive or equitable relief in court,
• Pursuing enforcement actions through applicable regulatory agencies, or
• Asserting claims for intellectual property rights violations.

Class Action Waiver

You and DesireDem agree that any arbitration shall be conducted solely on an individual basis and not as a class action or collective proceeding. The arbitrator may not consolidate claims or preside over any form of a representative or class proceeding.

Costs and Fees

DesireDem will cover the initial filing fees for arbitration for claims up to $15,000. For claims exceeding this amount, the AAA rules shall govern the allocation of fees. Each party shall bear its own legal costs unless the arbitrator awards fees based on applicable law.

Notice Requirement

Prior to initiating arbitration, the party seeking relief must first provide written notice of the dispute and a good-faith effort to resolve it. Notices should be sent to: support@desiredem.com or to the mailing address listed on the website.

Severability

If any portion of this arbitration clause is found to be unenforceable, the remaining provisions will remain in effect. If the class action waiver is found to be unenforceable, the entirety of this arbitration clause shall be null and void.

13.JURISDICTION

For any intellectual property claims or other legal matters not subject to arbitration, you agree to submit to the non-exclusive jurisdiction of the courts located in the Commonwealth of Puerto Rico.

14. FORCE MAJEURE

We will not be liable for any failure to perform our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor conditions, or governmental actions.

15.COMPLIANCE WITH LAWS

You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of the site and any purchases made.

16. GEOGRAPHY

Desiredem is based in Puerto Rico and operates within the United States. We make no representation that the website or its content is appropriate or available outside of these regions. Accessing the site from other territories is at your own risk and responsibility.

17. MISCELLANEOUS

a. Waiver
No failure or delay by Desiredem to enforce any right or provision of these Terms shall constitute a waiver of such right or provision. Any waiver must be in writing and signed by Desiredem.

b. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

c. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from Desiredem. Any unauthorized assignment shall be null and void. We may freely assign or delegate these Terms, including any rights or obligations, at our sole discretion.

d. Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published by Desiredem, constitute the entire agreement between you and Desiredem concerning your use of the site and supersede all prior or contemporaneous communications.

e. Consumer Rights
Nothing in these Terms shall be construed to waive or limit any consumer rights that cannot be waived under applicable law.

f. Notices
All official notices may be provided to you via email or posted directly on the website. You agree that such notices satisfy any legal requirement that such communications be in writing.

g. Headings
Section headings are provided for convenience only and do not affect the interpretation of the substantive provisions of these Terms.